Frequently Asked Questions (FAQ)
Where to set reminders:
You can use any of the email fields (To, CC, BCC) for a FollowUp email address. If you put the address in the To or the CC field, we'll send all the recipients the reminder since it is public.
Some users will put their FollowUp reminder in the BCC field if they don't want the recipient to know they're putting a reminder on the email. However, most users apparently like pointing out they're using the FollowUp service to keep their conversation on track since it's a useful tool for most people using email.
How to set reminders:
1. Time from now:[quantity][time keyword]@2. Future Day of Week:
mi = minutes, h = hours, d = days, w = weeks, mo = months
You can write them out in short form, "h", or long form, "hours", it doesn't matter.
Note: You can also combine them, so you could say 2d6h@ [which is 2 days 6 hours from now]
Examples: 3days@, 12hours@, 2w@, 1w3d5h@
[weekday]@3. Future Date:
Examples: monday@ which will set the reminder for this coming Monday at 7am
You can also set the hour, so monday-9am@ or monday-6pm@
[future_date]@4. Upcoming Hour:
This is always a month abbreviation with a day after it and will also default to 7am. Just like above, you can set the hour as well.
Examples: jan30@ or jan30-9pm@
[hour]@
Set the reminder at some hour in the next 24 hours, such as 3pm. If you set 5pm and it is currently 10pm, it'll set for the next day at 5pm.
Examples: 9am@ or 5pm@
Using FollowUp with Gmail
What email address do follow up reminders get sent from?- Please add contact@ and reminder@ to your address books (and bookmark@ if you use our bookmarking service)
How do I set up a filter in Gmail to label all my FollowUp messages?
- Go to Settings, Filters, Create a new filter.
- In the From: field, enter reminder@. This will set all reminders from us with the label.
- Click Next Step
- Check Apply the Label: and select your FollowUp label (Select New Label... if you haven't already created one)
- Click Create Filter (and check the box to 'Also apply filter to # conversations below' if you see that)